If the version is not at .1002 or a later version, click Update Options, and then click Update Now.
View the Version that is listed under Office Updates. Open any Office application, such as Outlook or Word.Ĭlick File, and then click Office Account or Account. If it is not at this version or a later version, update your Office 2013 installation. To fix this issue, make sure that your Office 2013 Click-to-Run installation is at version .1002 or a later version. Office 2013: Click-to-Run based Installations: For information about this update, click the following article number to view the article in the Microsoft Knowledge Base:ģ115147 June 7, 2016, update for Outlook 2016 (KB3115147) To fix this issue, install the June 7, 2016, update for Outlook 2016. See the 'More Information' section to determine whether your Office installation is Click-to-Run or MSI-based. To fix this issue, follow the steps for your Office version and installation type. You can download and install OffCAT from the Microsoft Download Center: If you have not yet scanned Lync (Skype for Business) and Outlook by using the Office Configuration Analyzer Tool (OffCAT), you can do so to help determine whether you are affected by this issue.
Note The Application version, Module version and Offset may vary. Note If you review the events in the Application event log on the affected computer, you may find any of the following crash signatures for Event ID 1000. 1000, time stamp: 0x56b99a83įaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000įaulting application start time: 0x01d195c6a5a21379įaulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exeįaulting package-relative application ID: %15 Macintosh OS 10.4.Task Category: Application Crashing Eventsįaulting application name: lync.exe, version. Windows Server 2003 (except on Intel Architecture 64-bit ) Windows Vista with Service Pack 2 (32-bit and 64-bit) Firefox removed support for NPAPI in version 52.0, so Firefox is no longer supported in its current version. Lync Web App requires support for NPAPI in the browser. Lync Web App is not supported on 32-bit Safari 4.x browsers, except for Macintosh OS 10.4.8 and later versions (Intel-based). Lync Web App is not supported on 64-bit browsers. You also must have the Microsoft Silverlight 4 GDR 0 (Build: 4) browser plug-in, or a later version of Silverlight, installed on your computer.
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